If you are not able to sign the document please try the following steps:

  1. Check that you have scrolled all the way to the bottom of the page before pressing the sign button. This only becomes active once you have reached the bottom of the page

  2. Check that you are still signed into the system be refreshing the page. You may have been timed out

  3. Check that you are using a supported browser. Supported browsers are:

  • Edge v80 +

  • Firefox v78 +

  • Chrome v80 +

  • Safari v13 + (some negotiation features are currently unsupported on Safari)

  • Opera v68 +

  • We are unable to support Internet Explorer

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