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My drop down lists aren't working

Issues filling out the questionnaire and drop down lists

Moustafa avatar
Written by Moustafa
Updated over 3 years ago

If you are having difficulty with dropdown-lists and they appear to be empty, it might be as a result of the following:

  1. You might have been logged out of the system, but the questionnaire is still showing. To check if you have been logged out, please click on another link in the Avvoka system such as 'My documents'. If this asks you to log in, you had been logged out. Please log-in and return to your questionnaire. 

  2. The dropdown field may require an answer to a previous question before it is able to display the dropdown. For e.g., if there is a question asking you to select a city from a dropdown, it may require the country to be selected initially further up. Please check all fields have been answered. 

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